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Account and Project Management
We have found the key to our success is taking a proactive approach to managing our projects. Each client is assigned an account manager who will oversee your project.
Our objective is to work together with your company to ensure your expectations and goals are met.
Our Account Managers and Project Managers will:
- Select and Recommend Furniture Solutions
- Negotiate Competitive Pricing on Clients Behalf
- Evaluate Site Conditions
- Field Verifications
- Attend Users Meetings
- Schedule Manpower
- Monitor Delivery and Installation Schedule
- Act a Primary Contact through duration of project
- Conduct Final Walk Through
- Document and Follow Through on Punchlist
- Offer On-going Facility Management Support
Certified Dealer Network
We are also a part of an affiliated network of dealers nation wide who can provide the same level of service you expect from AOI. We will select, when the job necessitates out of state service, a credited dealership to support your remote locations. This ensures a level of experience throughout the installation.
AOI has been recognized through accreditations noted below by Herman Miller for providing high service standards.
ServiceNet Quality Service Provider for Nebraska: this program establishes a single service provider per area to provide efficient and consistent product distribution and value-added services to customers with complex facility need and multiple locations. Of 250 dealerships nationwide, AOI is one of only 71 members.
Herman Miller Affiliated Network Dealership: recognition for our quality service efforts. AOI is one of only 58 dealerships to meet the rigorous service standards required by this program.
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